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Privacy and Security

It is our usual practice to collect information about all visitors to our online resources. That information is very limited and only used to identify generic behavioural patterns. Sometimes we use third party platforms to deliver information. These are sites hosted and managed by organisations other than ourselves. Before deciding if you want to contribute to any third party site you should read their privacy policy.

There are several methods and packages that we use to collect visitor behaviours on each of our online platforms. We use Google Analytics on our websites. Information and data collected through Google Analytics is stored by Google on servers in the United States of America, Belgium and Finland. You can opt out of the collection of information via Google Analytics by downloading the Google Analytics Opt-out browser add on.

When you visit any of our online resources, our metric tools may collect the following information about your visit for statistical purposes:

  • server address
  • top level domain name (for example .com, .gov, .au, .uk etc.)
  • the date and time of your visit to the site
  • the pages you accessed and documents downloaded during your visit
  • the previous site you visited
  • if you've visited our site before
  • the type of browser used.

We record this data to maintain our server and improve our services. We do not use this information to personally identify anyone.

The Mint website contains links to other websites. The Mint is not responsible for the content and privacy practices of other websites and encourages you to examine each website's privacy practices and make your own decisions regarding the reliability of material and information found. 

Collection

Forms

Sometimes, the Mint collects personal information that individuals choose to give the Mint via online forms or by e-mail, for example when individuals use forms on the site to:

  • provide information
  • register interest
  • purchase products.

The information you provide is not retained on the public web server and will not be used for purposes other than that for which it was provided.

The Mint will only record your e-mail address if you send the Mint a message. It will only be used for the purpose for which it was provided and will not be added to a mailing list unless that is the purpose of your message. 

http logs

When individuals only browse the website, the Mint does not collect their personal information. 

When an individual looks at Mint's website, the Mint collects clickstream data in its http logs. These logs are used internally to provide better customer service to you, to develop the site and allow the Mint to report on site activity. They are not used for any other purpose. When you visit the Mint's websites, the Mint makes a record of the individual's visit and logs (in server logs) the following information for statistical purposes:

  • the individual's server address
  • the individual's top level domain name (for example .com, .gov, .org, .au, etc)
  • the date and time of visit to the site
  • the pages the individual accessed and documents downloaded.

We do not identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider's server logs.

Cookies

'Cookies' are small amounts of information that are created and stored on the user's system, and used by the Web host server for a variety of possible purposes.

The Mint's Collection Databases use 'cookies' in order to retain search parameters and results during an enquiry session. You will need to set your browser to accept 'cookies' in order to undertake searches and display results within the Mint's Databases. If your browser supports such an option, you may also use the setting to 'warn before accepting cookies' or 'prompt'. Our databases will function normally in either 'accept' or 'prompt' modes. The core functionality of the Mint’s website platforms will be largely unaffected if you disable cookies in your browser, but you may be unable to access some advanced functions.

Information passed between the client and server via these cookies is not retained by the host software in any fashion once the search session is terminated. The only information gathered from the client is that amount necessary to identify that particular session and keep it distinct from the other search sessions that may be happening at any one time. Cookie information is not forwarded to any other body or organisation.

Personal information collected online through the Mint eShop

The Mint wants to ensure that you can purchase online with complete confidence. The Mint's online purchasing technology uses the Commonwealth Bank's Secure Internet Payment Service. This employs SSL technology with 128 bit encryption and ensures that your card details are only accessible by Commonwealth Bank, not by the Mint, and are stored behind their security firewall. For more information go to Commonwealth Bank card security.

Any personal information you provide when ordering from the Mint eShop will be used to process your request or order. To enhance your online ordering and shopping experience, and to provide a more personalised service to you, we will ask you if we can use your personal information to contact you about upcoming products and items of interest. You will have the ability to choose whether or not you would like to receive this information from the Mint. You can unsubscribe from this service at any time.

From time to time, we may use parts of the data you and other users provide us with to better understand how our services are used and to provide information for future improvements. The data used to do these reviews does not include any direct personal information that identifies you as our customer.

Generally we will not use your personal details for any other purpose, and will not disclose it to anyone else for a purpose other than that for which you have given it to us. Sometimes we may use or disclose this information in other circumstances permitted under the Privacy Act and the APPs.

Only emailing you if you have opted-in to receive our emails

The Mint employs a 100% permission-based email program.  Each edition of our newsletter contains a clearly marked unsubscribe link so you may request to be permanently removed from future mailings.

Making it easy for you to opt-out/unsubscribe from emails

Each email sent from the Mint using the email marketing solution ClickDimensions provides a clear unsubscribe link which will immediately remove you from any or all of our mailings as you specify.